Help

To make your experience of Tarkett webistes as enjoyable and useful as possible, we use the latest technologies across a wide range of media. For easy-to-follow advice about technical issues click on the relevant subject below.

Getting animations, PDF to work

Tarkett websites contain interactive elements which may require a Flash player plug-in to be installed. This plug-in can be downloaded free from the Macromedia website.

PDFs are Tarkett text documents which can only be viewed using Adobe Acrobat Reader. This software can be downloaded free here.

Back to top

Making tarkett.com your home page

Would you like to come to tarkett.com automatically when you open your browser? You can make the tarkett.com Homepage the first page you see by following these simple steps:

Internet Explorer 5+

  • On the main menu click on Tools then select Internet Options
  • Under the General tab you will see a box at the top where you can enter a URL
  • Type in the tarkett.com address - http://www.tarkett.com/ - as your homepage. Then click OK [if you are on the Tarkett Homepage when you open this window, you can just press the Use Current key]

Back to top

Mozilla Firefox

  • On the main menu click on Tools then select Options
  • Under the General tab you will see a box at the top where you can enter a URL
  • Type in the tarkett.com address - http://www.tarkett.com/ - as your homepage. Then click OK

Back to top

Netscape Navigator 4+

  • On the main menu click on Edit then select Preferences
  • Select Navigator from the category list
  • Type our URL - http://www.tarkett.com/ - as your homepage

Back to top

Opera 3+

  • On the main menu bar click on Navigation and select Set Home.
  • In the Global Home Page field, type our URL - http://www.tarkett.com/
  • Click OK 
  • On exiting Opera, select the Save Windows checkbox. 
  • On launching Opera, you will need to click on Home in the toolbar.  

Back to top

Internet Explorer for Mac

  • On the main menu click on Edit then select Preferences
  • Select Web browser from the category list followed by home/search
  • Type our URL - http://www.tarkett.com/ - as your homepage

Back to top

Netscape Navigator for Mac

  • On the main menu click on Edit then select Preferences 
  • Select Navigator from the category list 
  • Type our URL - http://www.tarkett.com/ - as your homepage

Back to top

Making pages load more quickly

The speed of your connection to the Internet can make all the difference to the time it takes to load webpages. We recommend a modem with a minimum speed of 28.8kbps.

Back to top 

Slow downloads

If you're using a slow modem connection you'll find that sites rich in multimedia elements will take longer to download. If browsing for text-based information, you could either:

  • Use our 'text only' service or
  • Turn off the images setting in your browser.

Download times also vary depending on the number of people visiting the site. With very high demand our servers may slow down a little.

Browsers

Our site is optimised for Versions 3 and above of Microsoft and Netscape browsers.

Back to top

Getting a website address to work

When entering the address of a site manually into the location box of your browser please ensure that it contains:

  • www. first
  • lower case text only
  • no spaces or illegal characters

If you find an address on tarkett webistes that doesn't work, contact the webmaster.

Back to top

Links
Tarkett Commercial
Tarkett Residential
FieldTurf Tarkett
Tarkett Media Library
Site Map | Help Policies | © Tarkett 2008